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Accumulating supply across diverse consumer markets
The conventional model of consumption has a glaring shortcoming: consumers need safe, reliable and convenient recycling channels.
The pre-owned consumer electronics industry in China is enormous but fragmented. Scattered recycling channels with intermediaries at every level create inefficiency throughout the value chain. Consumers are plagued by fraud and data security concerns.
LineSeparate
Building pre-owned consumer electronics supply chain capabilities. Partnering with e-commerce platforms and smartphone brands to establish a nationwide trade-in service network.
ProfessionalProfessional
EfficientEfficient
SafeSafe
Sourcing:
AHS Stores, pick-up services, AHS website & app, self-service kiosks
Partner network:
JD Group, IFC, Huawei, Honor, Xiaomi, OPPO, vivo, DJI, etc.
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Self-service evaluation
Self-service evaluation
In-store inspection
In-store inspection
Data migration
Data migration
Data-wiping
Data-wiping
Successful recycling
Successful recycling
National coverage of AHS stores
We believe in face-to-face delivery to ensure the best consumer experience and that trade-in is the best scenario for recycling devices. AHS has established its core consumer service capabilities through its network of stores nationwide, offering high quality on-demand service.
Self-operated AHS stores
548
Self-operated AHS stores
548
Jointly-operated AHS stores
395
Jointly-operated AHS stores
395
Cities covered by store network
195
Cities covered by store network
195

Note: As of September 30, 2021

National coverage of AHS stores
Beyond recycling pre-owned devices
AHS integrates online ordering + offline recycling to build its one-stop trade-in scenario. In-store staff ensure that consumers are protected by assisting with data migration and wiping. They also provide a variety of value-added services to support consumers during the trade-in process.
Services at AHS stores
Data migrationData migration
Data wipingData wiping
Inspection, grading and pricingInspection, grading and pricing
Instant repairInstant repair
Power bank rentalPower bank rental
Mobile device insuranceMobile device insurance
Mobile device accessoriesMobile device accessories
Beyond recycling pre-owned devices
AHS website / APP
In addition to placing online orders through JD.com or a manufacturer’s website, consumers can access our recycling services via AHS Recycle’s website and APP. Consumers can see preliminary pricing before choosing to recycle with AHS and orders are supported by pick-up service or express mail.
AHS website / APP
Self-service kiosks
Our proprietary self-service kiosks are located in third-party stores where consumers are assisted to inspect and recycle their devices. Powered by our risk management system, consumers get instant pre-payment on site, and devices are inspected and processed within three days by our operation centers.
Number of self-service kiosks nationwide
1,500+
Number of self-service kiosks nationwide
1,500+
Self-service kiosks
Channel partners
JD – One-stop Trade-in
Convenient trade-in solution
Through partnership with JD Group, AHS Recycle provides one-stop trade-in and multi-device trade-in services to consumers for a more convenient and efficient electronic device shopping experience. Access details are conveniently located on the product display and check-out page.
JD – One-stop Trade-in